Contact Us

Cake Coach Online is always ready to support you and answer any questions you may have!

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Purchasing from outside the UK?

Click to purchase and your product will be charged to your credit card/debit card in the currency of your country - exchanged from UK pounds at the rate prevailing on the day.  CakeCoachOnline products have been sold in over 46 countries.

Searching for your downloadable product?

If you have lost a downloadable product, please check the ‘download’ folder

on your computer as this is the default location, once the file is saved.

You will receive an email with a link to your product.
Please check the inbox email address you nominated when you made your purchase.
Please also check your junk/spam box too as your product may be caught in there.

If you still cannot locate your product and for any other product queries,

please email on

For technical support and questions,

please email

Please also note specifically that the CakeCoachOnline Cake Calculator

is a downloadable product and will arrive via email.

The postman/lady will not bring it!

Hope that helps!